BBSatins Ltd
BroadBand Satellite Installations Ltd |
We can deliver a communications solution anywhere in Europe to meet your home
or business needs wherever you are, whenever you want it for the lowest cost.
WELCOME
|
INTERNET VIA SATELLITE - GUARANTEED! |
|
Broad band via satellite available anywhere in Europe, we cover Portugal, Balearic and Canary Islands, Spain, France, Italy, Germany, Ireland, UK and even Bosnia and Montenegro.
Once connected skype and VOIP phones can be used. We can supply phone numbers for most countries. |
|
|
Serves areas not currently enabled for land based Internet solutions. |
|
 If you cannot get anyone else to install broadband - we can! |
|
|
 |
| Speed |
 |
|  |
 |
- Download speeds up to 3.6MB, upload speeds up to 384kbps
|
 |
|
 |
|
| Usage |
 |
|  |
|
- As the total bandwidth of the satellite service is limited, heavy users may experience noticeable speed reductions at peak times under our Fair Share policy
|
|
|
|
|
| Support |
 |
|  |
|
- Phone and email helpdesk (9am-5pm Monday to Friday, excluding Bank Holidays)
|
|
 |
|
| Modem |
 |
|  |
|
- Outdoor satellite dish. This requires a clear line of sight of the southern sky.
- Indoor radio transmit/receive equipment
|
|
|
|
Activation and
Installation |
 |
|  |
|
- An engineer will install and test the equipment. For complexity reasons self-installation is not advised
|
|
|
 |
|
|
|
| Email |
 |
|  |
|
- BBSatins Broadband is an access-only service. For email and webspace you will need an ISP account with another provider.
|
|
 |
|
| Telephone |
 |
|  |
|
- BBSatins Broadband is completely independent of your telephone line
|
|
 |
| | |
|
|
|
|
|
 |
| Equipment |
 |
|  |
 |
The equipment consists of an outdoor satellite dish, which
can mounted in various ways, and indoor equipment to
transmit and receive data. |
|
|
|
|
|
| FAQS - Help Before You Order |
|
 |
| Find answers to any questions you may have about our Broadband Satellite. |
 |
|
|
 |
|
|
 |
|
 |
| BBSatins Broadband Fair Share Policy |
|
|
We manage the integrity of our network to make sure that a high quality service is provided at all times to all our customers on a fair and equitable basis.
We regularly monitor performance and usage because we've found that about 3 per cent of our Satellite customers regularly use up to 30 per cent of the bandwidth available. This slows down the service for all other users of the network. As a result we've introduced a 'Fair Share Policy' to help level the playing field.
The Fair Share Policy is based on a historical view of customer usage calculated over a rolling four-week period. This customer usage is then compared to a 'traffic quota' - the level of data that can be sent and received as per the Acceptable Usage Policy, based on the average use of the network over a given period of time
Customers found to be over this quota may experience slower speeds during peak hours. Speed reductions will be progressive, ie, the more bandwidth used above the quota, the slower the speed experienced. This allows other users a fair share of the available bandwidth.
Under the Fair Share Policy, we apply flexible and dynamic 'controls' to your network, based on almost real-time analysis of network usage and capacity.
The restrictions imposed will only affect you if you're identified as a heavy user during peak times, as determined by the utilisation of the network. During off-peak hours, restrictions don't apply.
Similarly, if you exceed the quota, and then modify your network usage and reduce your consumption to below the levels, you'll go back to receiving normal speeds.
The quota levels that are dynamically calculated are significantly higher than most customers usually need. We'll continue to review network usage levels, and will manage the Policy to make sure that a high quality of service is available to all.
As a result of this policy the majority of our satellite customers will benefit from faster speeds and an improved service. |
|
 | Satellite Broadband Terms and Conditions |  |
|
 |
|
|
 |
|
|
|
|
|
|
| Standard Installation |
 |
| Wall mount installation. Installation configuration: wall-mount directly attached to the wall no higher than 4m, cable length less than 25 metres, any type of cable (RG6, RG 11), any number of points of entry. |
| | |
| Non-Standard Installation |
 |
| • | Non-standard wall-mount installation requirements (e.g. if you have cladding on walls, or if due to line of sight requirements we are unable to get clearance using a wall mount) |
| • | Non-penetrating mount with ballast or pole mount installation (e.g. if you need your dish to be mounted onto a flat roof ) |
| | |
| Bespoke Installation |
 |
| • | King post required E.g. In some cases either due to planning permission issues or due to a your requirement we cannot attach the dish to your premises and have to install a King Post (Pole) on your property and install the Satellite dish on top of it. |
| • | Specific cases will be priced after site survey. |
| | |
|
|
|
| |
| |
| |
|
 |
Terms and Conditions
© 2010 BBSatins Ltd
|
|
|
|